Now Two Locations | Franklin and Racine, WI
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Our goal is to ensure you are satisfied with your purchase.  There can be many reasons for a requested return and we will work with you diligently regarding your personal situation.  Being able to process the return, provide store credit or give a full refund will depend on each instance.  Please see info below prior to contacting us.

-Items are to be returned to our store location.  Any refunds/credits for the purchase price of the product will not include delivery fees.

-Items may be returned within 30 days of purchase.  Unused, with original tags and without damage/wear.  Items should be in condition to allow for future sale and should include original sales receipt. 

-Any exception to above guidelines (i.e. refund of delivery fees) will only be considered if it is determined an error occurred solely on behalf of Happy Tails Pet Supplies.