Now Two Locations | Franklin and Racine, WI
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<b>Delivery Schedule (by zip code)</b>

Monday - 53110, 53154, 53172
Tuesday - 53129, 53130, 53132
Wednesday - 53110, 53154, 53172
Thursday - 53129, 53130, 53132
Friday - 53108 (East of 94 only), 53402

Note:

*Orders received by 3pm Monday to Friday will be processed as received that day. Orders received after 3 pm Monday to Friday will be processed as received the next business day. Orders received Saturday and Sunday will be processed as received on Monday. 


*If you do not want to wait for delivery on your scheduled day listed above, you will have the option at checkout for <b>Next Business Day Delivery!</b>

*Recurring Auto-delivery orders will be timestamped as of date they recur based on the interval customer chooses. The delivery schedule noted above will then be followed. <b>Remember...you can always easily adjust your Auto-delivery order date.</b>

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<b>Delivery Guidelines</b>

-Local delivery only. We deliver to select zip codes listed within our “shop” pages as well as above.

-You do not need to be home at time of delivery, however, any approval to leave product at address or with alternative person (i.e. neighbor) <b><u>MUST</u></b> be specifically stated within the Special Delivery Instructions box within our “shop” pages when placing your order.

-Happy Tails Pet Supplies is not responsible for any loss or damage to products after delivery to customer location as requested. Confirmation of delivery will be given (via text or email) based on information supplied by customer at time of ordering.


THANK YOU!

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<b>RETURN POLICY</b>

Our goal is to ensure you are satisfied with your purchase. There can be many reasons for a requested return and we will work with you diligently regarding your personal situation. Being able to process the return, provide store credit or give a full refund will depend on each instance. Please see info below prior to contacting us.

-Items are to be returned to our store location. Any refunds/credits for the purchase price of the product will not include delivery fees.

-Items may be returned within 30 days of purchase. Unused, with original tags and without damage/wear. Items should be in condition to allow for future sale and should include original sales receipt.

-Any exception to above guidelines (i.e. refund of delivery fees) will only be considered if it is determined an error occurred solely on behalf of Happy Tails Pet Supplies.